Once your payment is confirmed, you'll receive an SMS and WhatsApp message with your Google Meet link within 10 minutes. The link is also available in your booking confirmation email.

Yes, absolutely. Dr. Syeda Sumaiyya can issue a digital prescription when clinically appropriate. The prescription will be shared via WhatsApp and email for your convenience.

If the doctor is unable to attend the scheduled consultation, you'll receive a 100% refund within 5-7 business days. Refunds are not applicable for missed appointments by the patient.

We accept all major payment methods through PayU: credit cards, debit cards, net banking, UPI (Google Pay, PhonePe, Paytm), and wallets. Your payment is 100% secure and encrypted.

Of course! Many patients use the online consult as a triage step. You can book an in-clinic appointment at our RK Hegde Nagar location anytime. Your online consult fee will be adjusted against your first in-clinic treatment.

The Video Consult package includes a 15-minute session, which is sufficient for most dental concerns. If you need more time, you can book a follow-up session or upgrade during the call.

For severe pain, swelling, or trauma, we recommend visiting our clinic directly. However, you can book an emergency video consult to get immediate guidance on pain management before your visit.

Absolutely. All consultations are private and confidential. We follow strict data protection protocols. Your medical history, images, and consultation notes are encrypted and never shared with third parties.