PRIVACY POLICY
Last updated: 1 June 2026
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THIS WEBSITE, YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE.
This Privacy Policy (“Policy”) describes how Bangalore Dental Hub (“we”, “us”, “our”), a dental clinic operating in Bengaluru, India, collects, uses and protects the personal information of patients and visitors who use this Website (bangaloredentalhub.com) or contact us to book an appointment. This Policy is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and is an ‘electronic record’ as contemplated under section 2(t) of the Information Technology Act, 2000. Being an electronic record, it is generated by a computer system and does not require any physical or digital signature.
INTRODUCTION
Users are requested to read and understand this Policy carefully before using or accessing the Website. Through this Policy, Bangalore Dental Hub intends to convey the manner in which a user’s information is collected and used while providing dental services and managing appointments. This Policy is binding on every user of the Website.
Bangalore Dental Hub reserves its right to change, amend, modify, review or revise this Policy with or without notice. By using the Website, the user signifies they have read, understood and agree to be bound by this Policy, including any change or modification made from time to time. Upon updating this Policy, we will amend the date above, and we suggest users regularly review this page.
INFORMATION WE COLLECT
‘User information’ for the purpose of this Policy includes personal information that can be used to identify or contact a person, including name, email address, phone number, and relevant dental or medical history shared by the patient for the purpose of treatment. The user has the option not to provide such information if they do not wish to avail the specific service for which it is required.
Bangalore Dental Hub collects information from the user when they create an account, browse our services, book an appointment through the Website, message us on WhatsApp or phone, or otherwise communicate with our clinic. We may also receive and store technical information such as IP address, browser type, and details of the session on the Website for security and technical reasons.
Our Website may use cookies to store user preferences and understand usage trends so as to improve the user’s experience. The user can set their browser to notify them when a cookie is sent, giving them the choice to accept or decline it.
USE OF INFORMATION & DISCLOSURE
The information collected is primarily used by Bangalore Dental Hub to provide better and more convenient dental services. It is used, among other things, to: (i) respond to the user’s queries, requests and appointment enquiries; (ii) schedule, confirm and manage appointments; (iii) provide and follow up on dental treatment; (iv) process payments for services; (v) improve and customise our services; (vi) detect and prevent fraud and abuse of the Website; (vii) inform the user of any change in our Terms or this Policy; and (viii) send appointment reminders and, where the user consents, relevant updates or offers.
Bangalore Dental Hub does not sell or trade user information. We may disclose user information only: (i) to trusted third-party service providers (such as payment gateways and messaging or appointment-management services) engaged to perform services on our behalf; (ii) where required to do so by law, court order, or other legal process; or (iii) to protect the rights, safety or integrity of our clinic, the Website or our users. We treat all patient information as confidential, in line with standard medical confidentiality practice.
If the user consents, Bangalore Dental Hub may send appointment reminders or updates by message or email. The user may opt out of such communications at any time by informing our clinic.
USER REPRESENTATION
The user represents that: (i) the information provided to Bangalore Dental Hub is and shall be authentic, correct and current, and the user has all rights and consents required to provide such information; and (ii) providing this information, and our consequent storage, collection and processing of the same, shall not violate any law or third-party right. Bangalore Dental Hub shall not be responsible for the authenticity of information provided by the user.
SECURITY
Bangalore Dental Hub implements reasonable security measures to protect against unauthorised access to and unlawful interception of user information, and accesses such information only for treatment, appointment and related service purposes. However, no internet platform can fully eliminate security risks, and we cannot warrant absolute security of information transmitted over the internet. If a user is provided with any login credentials, they should keep these confidential and not disclose them to any third party.
THIRD-PARTY WEBSITES AND LINKS
The Website may contain links to other websites or advertisements. Bangalore Dental Hub is not responsible for the privacy practices or content of such third-party websites, which are not under our control. The user should review the privacy policy of every linked website, and any access or use of those websites is entirely at the user’s own risk.
GENERAL TERMS
This Policy is to be read together with our Terms & Conditions. User information may reside in our records for a reasonable period even after the user ceases to use the Website. By using the Website, the user acknowledges and agrees to the collection and use of their information as described in this Policy.
CONTACT US
If you have any questions about this Privacy Policy or wish to update or remove your information, you can contact us at:
Bangalore Dental Hub
K Narayanapura Main Road, Shirdi Sai Nagar, Bangalore North, Bengaluru (Urban), Karnataka – 560077
WhatsApp / Phone: +91 77605 48838
